Officer – Supporter Relations Job Opportunity – The School of St Jude (Arusha, Tanzania)

The School of St Jude is seeking a qualified and passionate professional to join its team as an Officer – Supporter Relations based in Arusha, Tanzania. This is a unique opportunity to work with one of Africa’s largest charitable education organizations and contribute to fighting poverty through education.

Position Details

Position Title: Officer – Supporter Relations
Organization: The School of St Jude
Work Station: Sisia Campus, Moshono, Arusha, Tanzania
Number of Vacancies: 1
Qualification Required: Bachelor’s Degree
Date: June 2026

About The School of St Jude

The School of St Jude is a leading charitable education institution in Africa dedicated to providing free, high-quality education to bright but underprivileged students in Tanzania.

Each year, the school:

Educates over 1,800 students for free
Supports hundreds of graduates into higher education
Assists more than 20,000 government school students with quality teaching resources

The school is funded by global supporters who help sustain its mission of transforming lives through education.

About the Role

The Officer – Supporter Relations will play a key role in building and maintaining strong relationships with international supporters. The role focuses on communication, donor engagement, and supporter stewardship to ensure donors feel valued and connected to the school’s mission.

This position is ideal for a detail-oriented, creative, and people-focused professional who enjoys communication and relationship-building across cultures.

Key Responsibilities

The successful candidate will be responsible for:

Supporting personalized donor stewardship, including thank-you emails, gifts, and special communications.
Collaborating with internal teams to coordinate supporter updates and engagement materials.
Maintaining accurate supporter records and databases.
Assisting in planning supporter tours, Zoom meetings, and engagement events.
Preparing background research and communication materials for supporter activities.
Monitoring engagement performance and reporting against key performance indicators (KPIs).
Providing feedback to improve supporter communication and engagement strategies.

Required Qualifications and Experience

Applicants must have:

A diploma or degree in Communications, Marketing, Development, or a related field.
Excellent English writing skills with strong attention to detail and tone.
Experience in donor relations, customer service, fundraising, or project coordination.
Strong organizational and time management skills.
Proficiency in Microsoft Office applications:
- Word
- Outlook
- Teams
- Excel

Added Advantage:

Experience using supporter databases or email design platforms.

Who You Are

The ideal candidate should:

Be a strong relationship builder with excellent communication skills.
Be highly organized and able to meet deadlines.
Enjoy writing and creating meaningful communications.
Be confident using digital tools and open to learning new technologies.
Be passionate about improving donor engagement and appreciation.

Why Join The School of St Jude?

Working at The School of St Jude offers:

A chance to contribute to fighting poverty through education in Tanzania.
A supportive and diverse working environment with local and international colleagues.
Opportunities for career growth and professional development.
Free mid-morning tea and lunch during working days.

How to apply

Interested candidates should send the following documents: