Jobs at Tanzania Commercial Bank June 2026
Senior Manager Product Job Opportunity at Tanzania Commercial Bank – Dar es Salaam
Tanzania Commercial Bank (TCB) has announced a vacancy for the position of Senior Manager Product under the Retail & SME Banking Department. The bank is seeking a highly experienced professional to lead product development, digital finance initiatives, and customer value proposition strategies aimed at driving revenue growth and improving customer experience.
Job Details
| Item | Details |
|---|---|
| Position | Senior Manager Product |
| Rank | Principal Relationship Officer I |
| Department | Retail & SME Banking |
| Location | Dar es Salaam, Tanzania |
| Salary Scale | COBSS 9 (Principal Level I) |
| Reports To | Director of Retail and SME Banking |
| Date Advertised | 20 April 2026 |
About Tanzania Commercial Bank
Tanzania Commercial Bank is committed to providing affordable, accessible, and convenient financial services through innovative banking products. The bank aims to become the leading bank in Tanzania while creating value for customers, employees, and stakeholders through strong human capital development and customer-focused banking solutions.
Position Objective
The Senior Manager Product will be responsible for designing, developing, and implementing structured product bundles and customer value propositions tailored to different customer segments. The role focuses on:
- Driving revenue growth and maintaining a healthy balance sheet.
- Managing the full product lifecycle from development and pricing to launch and post-implementation review.
- Optimizing customer experience through digital finance solutions and user-centered product design.
- Defining product roadmaps and collaborating with cross-functional teams to deliver value-driven banking products.
Key Responsibilities
The successful candidate will:
- Monitor and track performance of existing retail banking products and services.
- Identify automation and digitization opportunities to improve efficiency, reduce costs, and increase revenue.
- Prepare weekly and monthly MIS reports for management and board meetings.
- Develop compelling customer value propositions within the Retail Banking space.
- Define and manage the product and solution roadmap with relevant stakeholders.
- Lead the product development lifecycle for digital finance products and services.
- Drive monetization initiatives for digital solutions to increase product uptake and channel usage.
- Analyze customer data to identify behaviors, trends, and opportunities for new product features.
- Coordinate project meetings, testing, approvals, pilots, and product launches.
- Improve customer experience metrics, engagement, retention, and Net Promoter Score (NPS).
- Develop and implement product processes and standards to ensure superior customer propositions.
- Lead business initiatives and campaigns to improve product performance.
Qualifications and Experience
Applicants must have:
- A Master’s Degree in Banking, Economics, Commerce, Business Administration, Accountancy, Finance, Entrepreneurship, or equivalent qualifications from a recognized institution.
- At least 16 years of working experience in mortgage finance, retail lending, or related banking fields.
- Experience working with technology-driven financial products and digital banking solutions.
- Experience working in cross-functional project teams.
- Strong communication skills to engage both technology and business teams effectively.
- Knowledge of product management methodologies, emerging technologies, and big data platforms.
- Self-motivation, innovation, and a commitment to continuous improvement.
Personal Attributes and Competencies
The ideal candidate should demonstrate:
- Customer Focus
- Trustworthiness
- Creativity
- Teamwork
- Excellence
Additional competencies include:
- Ability to prioritize work and meet deadlines.
- Ability to work accurately under pressure.
- Strong organizational and analytical skills.
- Maturity and ability to handle confidential information.
- Sound judgment, common sense, and professionalism.
Salary and Benefits
The position offers competitive salary packages and benefits in line with Tanzania Commercial Bank policies.
Application Instructions
Interested candidates should submit applications through the official recruitment system. Applications sent through other methods will not be considered.
Applicants are required to provide:
- Personal information
- Academic certificates
- Work experience details
- Application letter
Original credentials will be verified during the interview process.Tanzania Commercial Bank is committed to environmental, health, and safety management. Late applications will not be considered.
Additional Recruitment Checks
Shortlisted candidates may undergo:
- Security clearance
- Competency assessment
- Physical capability assessment
Why Apply for This Role?
This is an excellent opportunity for experienced banking and product management professionals to join one of Tanzania’s leading financial institutions. The role offers the chance to lead digital banking innovation, product development, customer experience transformation, and retail banking growth initiatives at a strategic level.
